1. Help Center
  2. Appointments & Bookings Questions

How much notice should I give if I need to cancel my appointment? Is there a cancellation fee?

Cancelling appointments

As much notice as you can, greater than 24hrs notice is recommended.

Currently there is no cancellation fee, however this may change in the future.

It is important to remember that if the cancellation notice is short, we are unable to offer someone else the appointment so that they can receive treatment.